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Last Updated: 05/10/2023
in Order Processing Payments Capturing Payments: When a customer pays for an order with their credit card, you must capture the payment, following the instructions detailed in the Billing Details tab . Once you are in Billing Details, you’ll find the transaction line an...
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The VIN message notifies customers during their checkout process to provide the VIN Number for their vehicle, in order to ensure the accuracy of their order. For this reason, the VIN message is an important aspect of your Cart Page. To make change...
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Last Updated: 05/10/2023
in Best Practices Gross Profit and Sales Volume are significant indicators of a well-performing business. The SimplePart Control Panel makes it simple to track metrics important to you, while offering additional performance reporting to help monitor the success of yo...
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Last Updated: 05/12/2023
in Best PracticesLearn how to select shipping providers that are right for you as well as tips and tricks to optimise the shipping process.
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Last Updated: 05/10/2023
in Onboarding After you’ve made the decision to sign a contract with SimplePart, you start a very important process—Onboarding. Once our Sales team passes your information on to our Setup team, they can begin the process. To start, they’ll need the contact info t...
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Last Updated: 05/10/2023
in Control Panel Tools You can use the "Email Campaign" function to export customer email addresses for use in an email campaign. Follow these steps to export your customer list: Select Customers --> Email Campaign from the menu bar: Select the time range of customer...
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Last Updated: 05/10/2023
in Best Practices Are you getting the best results for your online site’s marketing investments? We have a few tips to ensure you’re making your advertising dollars matter. Market your site through your dealership’s existing outlets. Collaborating with your dealer...
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Last Updated: 05/12/2023
in Control Panel ToolsLearn how you can use the SimplePart Control Panel to adjust pricing on items in your online store, as pricing your parts and accessories correctly is essential to your website's success.
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Last Updated: 05/10/2023
in Onboarding Correspondence is an important part of e-commerce, which makes it even more important to have a backup Gmail email address. Once you create a Gmail Account, we can link it to your client file, and/or any Google Adwords and Bing AdCenter Accounts we ...
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Last Updated: 05/26/2023
in Best PracticesYou've got a busy workday--we get it. But there are easy ways to integrate processing your online orders to your daily schedule. It's no harder than processing a wholesale order over fax!