Popular Articles

  1. ADT (FKA B2B) – How to Create an Accessory Label

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  2. EP. 3 – Configure Your Profile

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  3. Editing Orders

    Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use the E...
  4. EP. 2 – Explore Your New Website

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  5. ADT (FKA B2B) - How to Adjust Labor Units

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  6. ADT (FKA B2B) - How to Print PDFs

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  7. Payments

    Capturing Payments: When a customer pays for an order with their credit card, you must capture the payment, following the instructions detailed in the Billing Details tab .  Once you are in Billing Details, you’ll find the transaction line an...
  8. EP. 12 – How to Create a Coupon

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  9. Two-Factor Authentication (2FA) Coming Soon!

    What you should know As part of our ongoing commitment to security, we are introducing Two-Factor Authentication (2FA)  for order processing on the SimplePart Control Panel.   Beginning 27 March 2025 , all users accessing the Control Panel w...
  10. Your Guide to: Onboarding

    After you’ve made the decision to sign a contract with SimplePart, you start a very important process—Onboarding. Once our Sales team passes your information on to our Setup team, they can begin the process. To start, they’ll need the contact info t...